Privacy Policy

ClaimSmart Group Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable privacy legislation in Canada.

1. Information We Collect

We may collect personal data including:

Name, address, phone number, and email
Property and occupancy details for inspections
Notes and details from inspections or inquiries
IP address, browser type, and website interaction data

2. How We Use This Information

Your information is used to:

Schedule inspections and provide services
Generate inspection reports and recommendations
Support Tarion form preparation
Respond to inquiries and provide customer support
Improve our services and user experience

We do not sell or rent your personal information.

3. Sharing and Disclosure

Your information may be shared with:

Subcontracted inspectors working with ClaimSmart
Third-party software providers for report generation
Tarion (only with your written authorization)
Legal authorities if required by law

4. Security Measures

We use secure systems and encrypted channels to protect your data, with access restricted to authorized personnel only.

5. Cookies & Analytics

Our site uses cookies for analytics and user preferences. You may disable cookies via your browser, though it may affect performance.

6. Your Rights

You have the right to request:

Access to your data
Correction of inaccuracies
Removal of your data (where permitted by law)

7. Updates

We may revise this Privacy Policy periodically. Please review it regularly.

Legal Disclaimer

The information provided by ClaimSmart Group Inc. on this website and in its reports is intended for general information and homeowner assistance only. While every effort is made to ensure accuracy and alignment with Tarion Construction Performance Guidelines (CPG), the following applies:

1. No Legal or Engineering Advice

ClaimSmart Group Inc. is not a law firm or engineering firm. Our services, inspection reports, and website content do not constitute legal, engineering, or architectural advice. For legal disputes, formal representation, or structural design issues, please consult the appropriate professionals.

2. Accuracy of Information

All content, including inspection findings, is based on visual observations made at the time of inspection. We do not perform destructive or invasive testing unless explicitly agreed upon. Hidden conditions or future changes may affect the validity of observations.

3. Tarion Interpretation

While ClaimSmart inspectors are trained in Tarion CPGs and Ontario Building Code standards, final decisions regarding warranty coverage are made by Tarion Corporation and may vary from our interpretations.

4. No Guarantees

Hiring ClaimSmart Group Inc. does not guarantee that all claims will be accepted by Tarion or that the builder will act on all recommendations. We provide information to support your submissions, not guarantee outcomes.

5. Third-Party Links

Our website may contain links to external sites. We do not control and are not responsible for their content, practices, or policies.

6. Liability Limitation

ClaimSmart Group Inc. is not liable for any direct or indirect loss, damage, or expense resulting from the use of our website, inspection services, or report content beyond the scope of our agreed service terms.

ClaimSmart Group Inc.

1-888-954-3288

Email: info@claimsmart.ca